Terms of Service

1. Use of This Website

Permitted Use

 

You may use this Site for lawful purposes related to learning about our mediation services, contacting us, scheduling consultations, and accessing educational content. You agree not to:

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• Use the Site in any way that violates applicable local, state, national, or international law

• Attempt to gain unauthorized access to any portion of the Site or its systems

• Use the Site to transmit spam, malware, or other harmful content

• Reproduce, distribute, or create derivative works from the Site's content without our written permission

• Interfere with the operation or security of the Site

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Account and Contact Information

 

When you submit information through contact forms or scheduling tools on the Site, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials associated with our services.

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2. Mediation Services

 

Not Legal Advice

 

Compass Mediation Group provides mediation services. We do not provide legal advice, legal representation, or therapy.

 

Our mediator facilitates negotiation and communication between parties. While our mediator, Alisa Kharis, holds a Juris Doctorate from Seattle University School of Law, practiced law for 16 years in Washington state courts before dedicating herself fully to mediation, holds Master Mediator certification from the International Mediation Association (IMA), and is a certified IRS Enrolled Agent, she is no longer a practicing attorney and does not act as an attorney for any party during the mediation process. Information provided during mediation or on this website is for educational and informational purposes only and should not be relied upon as legal advice.

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We strongly recommend that all parties consult with their own independent attorneys for legal advice regarding their specific situations, and particularly before signing any mediation agreement.

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Voluntary Participation

 

Mediation is a voluntary process. Either party may withdraw from mediation at any time. The mediator may also suspend or terminate mediation if, in the mediator's professional judgment, continuation would not be productive or appropriate.

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No Guarantee of Outcome

 

We do not guarantee that mediation will result in a resolution or agreement. The outcome of mediation depends on the willingness and good faith of all parties involved.

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Confidentiality in Mediation

 

Mediation sessions are confidential, subject to applicable state and federal mediation confidentiality laws. All parties participating in mediation will be required to sign a separate Agreement to Mediate that outlines the specific confidentiality obligations, scope of services, fees, and other terms governing the mediation process.

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In the event of a conflict between these Terms of Service and a signed Agreement to Mediate, the Agreement to Mediate shall control.

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Fees and Payment

 

Mediation fees, payment terms, cancellation policies, and refund policies are outlined in the Agreement to Mediate provided to clients before the commencement of mediation services. By engaging our services, you agree to the fee structure described in that agreement.

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3. Website Content and Intellectual Property

 

Ownership

 

All content on this Site — including text, graphics, logos, images, design elements, and software — is the property of Compass Mediation Group or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

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Limited License

 

You are granted a limited, non-exclusive, non-transferable license to access and view the content on this Site for personal, non-commercial use. You may not:

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• Copy, modify, or distribute Site content without our written consent

• Use our trademarks, service marks, or logos without prior written permission

• Frame or mirror any portion of the Site on another website

• Use Site content for commercial purposes without authorization

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User-Submitted Content

 

Any content you submit to us through the Site (such as contact form messages or consultation requests) remains your property, but you grant us a non-exclusive license to use, store, and process that content for the purpose of providing our services and responding to your inquiries.

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4. Disclaimers

 

Website "As Is"

 

This Site is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Site's operation, content, or availability. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

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• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

• Warranties that the Site will be uninterrupted, error-free, or secure

• Warranties regarding the accuracy, completeness, or reliability of any content

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Educational Content Disclaimer

 

Blog posts, articles, guides, podcast episodes, and other educational content on the Site are provided for general informational purposes only. This content:

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• Does not constitute legal, financial, tax, or therapeutic advice

• May not reflect the most current legal developments

• Should not be relied upon as a substitute for consultation with qualified professionals

• May not apply to your specific situation

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5. Limitation of Liability

 

To the maximum extent permitted by applicable law, Compass Mediation Group, Synergy Relations, their owner, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

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• Your use of, or inability to use, the Site

• Any content on the Site

• Any mediation services provided or not provided

• Any errors or omissions in the Site's content

• Any unauthorized access to or use of our servers or personal information stored therein

 

Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid us, if any, for services during the six (6) months preceding the claim.

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6. Indemnification

 

You agree to indemnify, defend, and hold harmless Compass Mediation Group, Synergy Relations, their owner, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

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• Your use of the Site

• Your violation of these Terms

• Your violation of any third-party rights

• Any content you submit through the Site

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7. Third-Party Links and Services

 

The Site may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party sites is at your own risk.

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8. Dispute Resolution

 

Informal Resolution

 

If you have a dispute with Compass Mediation Group regarding these Terms or our services, we encourage you to contact us first to attempt informal resolution. We practice what we preach — and believe most disagreements can be resolved through good-faith communication.

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Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in the State of Washington, and you consent to the personal jurisdiction of such courts.

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9. Changes to These Terms

 

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

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10. Severability

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If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

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11. Entire Agreement

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These Terms, together with our Privacy Policy and any signed Agreement to Mediate, constitute the entire agreement between you and Compass Mediation Group regarding your use of the Site.

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12. Contact Us

 

If you have questions about these Terms of Service, please contact us:

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Compass Mediation Group

A service of Synergy Relations

Phone: (888) 851-8856

Website: compassmediationgroup.com/contact

 

These Terms of Service apply to the website compassmediationgroup.com, operated by Compass Mediation Group, a service of Synergy Relations.